Jackie Debold
Fullfilment Manager
Clarity without compromise — or we’ll buy it back.
Your church deserves visual clarity you can count on. If you’re not satisfied with the quality of your Altitude LED system and we can’t make it right, we’ll buy it back. That’s confidence you can budget on.
Stewardship matters. We know this is a big decision for your church.
We stand behind our work. If the experience doesn’t meet the standard we promised, you’re protected.No guesswork. You get the benefits of a premium system with a clear safety net.
- Quality & performance of your Altitude LED system as installed and configured by our team. This means any Simplified or Turnkey project qualify for the Altitude Buyback Guarantee.
- Unfixable issues after we’ve had a fair opportunity to diagnose, optimize, and service.
- Real-world worship use: brightness, readability, color consistency, signal integrity, and practical operation.
- If we can’t resolve the issue to your satisfaction within a reasonable remediation period, we’ll initiate the Buy Back Guarantee. For specific details, please talk with your dedicated LED Screen Specialist
Damage from misuse, unauthorized changes, or non-Altitude modifications.
Building/rigging issues outside spec or installed against written guidance.
Third-party gear or content not provided or approved by Altitude.
Preference changes (size, aesthetics) unrelated to quality/performance.
Tell us what’s wrong: Log the concern in your Project Portal.
We make it right: We diagnose, tune, and service (on-site or remote). You’ll see a clear action plan and timeline.
Still not satisfied?
If the issue is unfixable, we’ll buy back the Altitude screen system per the terms set out. For more details on the Altitude Buy Back Guarantee, talk with a Altitude LED Screen Specialist today.
Have more questions?–Try Altitude AI, get the clarity you need instantly.
Ask AltitudeYour SOW outlines the period start date and will be 1 year upon activation.
A performance problem that remains after Altitude has performed adjustments, component swaps, or service steps defined in the support plan.
You the customer are responsible for the cost associated with de-installation, packing and freight back to Altitude.
The Guarantee is for performance issues, not preference changes. We’ll still help you explore right-sizing or layout revisions.
Let’s walk through your Screen Vision Map, production goals, and how the Altitude Buy Back Guarantee applies to your project. No pressure—just clarity.
Before
After
Discover how one Florida church replaced their dim projector with a vibrant LED wall—delivering crisp visuals, easy maintenance, and a dramatically better worship experience.
Before
After
Blending stained glass and LED screens might sound impossible—but this install shows how thoughtful design and ultra-slim tech can bring visual storytelling into even the most traditional sanctuaries.
Before
After
Discover how one Florida church replaced their dim projector with a vibrant LED wall—delivering crisp visuals, easy maintenance, and a dramatically better worship experience.